SHIPPING POLICY FOR THE CORNER® ( GET TO THE CORNER)
Welcome to gettothecorner.com! We are dedicated to providing you with a smooth and enjoyable shopping experience, including fast and reliable shipping. Please review our shipping policy below for detailed information.
Free Shipping on All Orders
We are pleased to offer free standard shipping on every item, regardless of order size or destination within the United States or Internationally. You can shop with confidence knowing that there are no hidden shipping fees.
Processing Time
Orders are typically processed within 1-3 business days after your order is placed.
Once processed, you will receive a confirmation email with your order details and tracking information.
Shipping Time and Carriers
Standard shipping usually takes 3-7 business days for delivery, depending on your location.
Please note that for items in higher demand, shipping may take longer than the standard shipping time. In such cases, we will keep you informed of any delays.
We reserve the right to use the postal service or shipping carrier of our choice to ensure timely delivery.
Special Shipping for Artwork
If your order includes artwork, it will be shipped in protective packaging to ensure it arrives in perfect condition.
We take extra care to use protective shipping materials to safeguard your artwork during transit.
International Shipping
Additionally we offer free international shipping.
Order Tracking
After your order has shipped, you will receive a shipping confirmation email containing your tracking number.
You can track your order status at any time using the link provided in the email or by visiting the carrier's website.
Shipping Delays
While we strive for prompt delivery, there may be occasional delays due to high order volume, carrier issues, or unforeseen events.
If there is a significant delay in the shipment of your order, we will notify you via email or phone.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at support@gettothecorner.com within 7 days of the expected delivery date.
We will work closely with the carrier to locate your package or provide a suitable resolution.
Returns and Exchanges
For information on our return and exchange policy, please visit our Returns and Exchanges policy below
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team at gettothecorner@gmail.com.
Thank you for shopping with us at gettothecorner.com !
RETURN POLICY
Return Policy for gettothecorner.com
Thank you for shopping with us at gettothecorner.com. We value your business and strive to provide high-quality products and exceptional customer service. Please review our return policy below for detailed information.
General Return Policy
All sales are generally final. We do not offer refunds or returns for most purchases. However, we understand that there may be exceptional circumstances, and we are committed to addressing each return request on a case-by-case basis.
If you believe there is a valid reason for a return or exchange, please contact our customer service team at gettothecorner@gmail.com within 7 days of receiving your order to discuss your situation.
Exchanges for Size
We are open to exchanging items for different sizes, provided the item is returned with minimal to no damage, in its original packaging, and with all tags attached.
To initiate an exchange, please reach out to us with your order details and the desired size. We will guide you through the process.
Refund Requests
Refund requests will be scrutinized with discretion to ensure the validity of the claim and to protect against potential fraud. We reserve the right to decline a refund if we determine that the request does not meet our criteria.
Please note that any item returned for a refund must be in new, unused condition, and any signs of wear, damage, or alteration may result in the denial of the refund request.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will work with you to find a suitable resolution, which may include a replacement, exchange, or refund.
How to Request a Return or Exchange
Email our customer service team at support@gettothecorner.com with your order number and a detailed explanation of your return or exchange request.
Once your request is reviewed, we will provide instructions on how to return the item.
Shipping Costs for Returns and Exchanges
Customers are responsible for the shipping costs associated with returning items for exchange or refund unless the return is due to an error on our part (e.g., wrong item shipped).
Contact Us
If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team at gettothecorner@gmail.com
Thank you for understanding and for your continued support of gettothecorner.com!